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Newsweek's Want Page features BarGlobeWord's vintage replica Aristocratic Floor Globe Bar in "Alexa Chung Picks a Few of Her Favorite Things," where the "it" girl says our bar globe is "really rad." It's online at The Daily Beast or read about it in our articles: BarGlobeWorld in Newsweek. |
| Customer Testimonials |
|
Thank you for the great experience and for making this so easy. I love the product, it completes my man cave and I’m ready to watch the Hawks Vs. Montreal battle it out for the Stanley Cup !! |
| --- Allan Hargreaves, Calgary |
| I’m so satisfied with your courtesy and your support that I wrote a review on the Web site. Thank you again. |
| --- Pierre Gagne, Quebec |
FAQ
If you can’t find what you need here contact us anytime and we’ll be more than happy to help.
Frequently Asked Questions
Click on any of the questions in the Table of Contents below to skip directly to the answer:
TABLE OF CONTENTS
Payment Options
Returns, Exchanges and Cancellations
Damages and Defects
Shipping and Delivery
Is shipping and delivery to Europe really free?
What do you charge for shipping to other destinations?
What do you charge for shipping to other destinations?
Privacy and Security
Ordering and More
ANSWERS
You can pay for your purchase online with a credit card or by PayPal. You may also place a credit card order by phone. We accept Visa, MasterCard and Discover. Restrictions apply. Please refer to our Payment Methods for details.
Can I place an order over the phone?
Yes, we accept telephone orders. Please call 1-312-515-7157 during our business hours of Monday through Friday from 10 a.m. to 4 p.m. and have your credit card and order information on hand.
Yes, we accept telephone orders. Please call 1-312-515-7157 during our business hours of Monday through Friday from 10 a.m. to 4 p.m. and have your credit card and order information on hand.
Due to daily exchange rate fluctuations, we only accept and quote prices in U.S. dollars.
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Will you really give me my money back?
Absolutely. You can return your purchase for any reason within 30 days and we will refund your money in full, with no added restocking fees or other charges. The only cost you will be responsible for is return shipping to us. Restrictions apply. Click here to follow our simple 3-step return procedure and to review the terms and conditions of our policy on returns.
Absolutely. You can return your purchase for any reason within 30 days and we will refund your money in full, with no added restocking fees or other charges. The only cost you will be responsible for is return shipping to us. Restrictions apply. Click here to follow our simple 3-step return procedure and to review the terms and conditions of our policy on returns.
Refunds are processed within 1 to 5 business days after we receive your return shipment. Allow one billing cycle for the refund to appear on your monthly credit card statement. All refunds are issued in their original form of payment.
We do not charge any restocking, handling or other miscellaneous fees unless you return merchandise that has been damaged due to neglect.
Yes, you can exchange any merchandise you purchase from our website within 30 days. Restrictions apply. Please see our Exchange Policy for details.
No. We will pay the return shipping costs if a return or exchange is a result of our error.
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Yes, if you return the merchandise within 30 days of purchase, you can choose to get a full refund, exchange it for something else, or receive credit toward future purchases. Please be aware that store credit will only be applicable to the account which was originally credited and may not be transferred to another individual or account.
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We begin processing your order as soon as it is placed, and since we order many items direct from the manufacturer we are not able to accept cancellations. However, you may return your purchase for any reason within 30 days. Please refer to our Refund Policy for details.
What if the merchandise I received was damaged while en route to me?
Call our Customer Service Center at 1-312-515-7157 within 48 hours. Take photographs of the packaging and damaged contents and do not dispose of any packaging or contents for a minimum of 14 business days in case the shipping company wishes to inspect or pick up the merchandise for evidence.
Call our Customer Service Center at 1-312-515-7157 within 48 hours. Take photographs of the packaging and damaged contents and do not dispose of any packaging or contents for a minimum of 14 business days in case the shipping company wishes to inspect or pick up the merchandise for evidence.
We will help you file a damage claim with the carrier or file a claim on your behalf. Once the claim has been approved by the shipping carrier we will ship replacement(s) to you at no additional charge. Please refer to our Damaged or Defective Goods Policy for details.
What if merchandise I am returning to you gets damaged in transit?
You will need to file a damage claim with the company you used for shipping. We cannot be held accountable for damage of return shipments, so be sure to insure return shipments for the value of your merchandise.
You will need to file a damage claim with the company you used for shipping. We cannot be held accountable for damage of return shipments, so be sure to insure return shipments for the value of your merchandise.
What if the merchandise I received is flawed or defective?
Call our Customer Service Center at 1-312-515-7157 within 48 hours. Take photographs of the flaws or defects and do not dispose of any packaging or contents for a minimum of 14 business days. Once we receive your photographs and approval from the manufacturer we will ship replacement(s) to you at no additional charge. Please refer to our Damaged or Defective Goods Policy for details.
Call our Customer Service Center at 1-312-515-7157 within 48 hours. Take photographs of the flaws or defects and do not dispose of any packaging or contents for a minimum of 14 business days. Once we receive your photographs and approval from the manufacturer we will ship replacement(s) to you at no additional charge. Please refer to our Damaged or Defective Goods Policy for details.
Failure to contact us regarding damaged or defective merchandise within 48 hours, supply photographs or comply with the Damaged and Defective Goods Policy terms may result in delays, denial of replacements/refunds, or charges for replacement item(s). Make sure to carefully inspect your shipment for damage or defects as soon as you receive it.
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Can I return damaged or defective merchandise instead of getting items replaced?
Yes, you can choose to return your order if has been damaged or defective instead of having the items or parts replaced. We will cover the cost of shipping your purchase back to us. Please refer to our Damaged or Defective Goods Policy for details and applicable terms and conditions. Restrictions apply.
Yes, you can choose to return your order if has been damaged or defective instead of having the items or parts replaced. We will cover the cost of shipping your purchase back to us. Please refer to our Damaged or Defective Goods Policy for details and applicable terms and conditions. Restrictions apply.
Most orders to the United States are sent by UPS, FedEx or USPS and arrive 5-7 business days from the day they are shipped. Orders to other international destinations like Canada and Australia may take 7-10 days. Allow 1-3 business days for processing your order prior to shipping. Please refer to our Shipping and Delivery Policy for more information about our manufacturers' upcoming international holidays.
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Yes, we’ll email you with a tracking number and a link to UPS or FedEx once your order is shipped so you can track its delivery time.
Bar Globe World begins working on your order immediately, but some items are shipped direct from the manufacturer and may require a bit more time to process. This is particularly true for manufacturers like Zoffoli in Italy, where time differences and country-specific holidays may cause slight delays.
Yes, shipping and delivery is absolutely free to any of the 48 states in the contiguous United States.Italian-made bar globes ship free to Alaska, Hawaii and Canada as well.
Only Italian-made bar globes can be shipped to Europe free of charge. Refer to our Shipping and Delivery Policy for more information.
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We will need to calculate the shipping cost for specific orders being shipped to other international locations like Australia in order to determine whether there will be an additional charge. Please refer to our Shipping and Delivery Policy for more information.
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Many retailers display shipping charges separately to make their prices seem lower. Some have separate handling charges added on to take the illusion even further. Bar Globe World knows you’re fully capable of calculating a few figures to see if you’re getting value for money. We simply don’t like such marketing strategies. We also don’t like to make our customers work, so we do the work for you.
Most of our orders are shipped by economy air or ground through UPS, FedEx or USPS.
We do not ship to P.O. Boxes or A.P.O. Boxes.
We believe privacy and security are more than just important—they are inviolable rights. That’s why we never, ever share your personal information with third parties other than to fulfill your order. And unlike other retailers, we don’t use a myriad of small print to hide facts we don’t want you to find. Please read our Privacy and Security Policy.
Bar Globe World believes that privacy is an inviolable right and we are committed to ensuring its protection. We use the personal information you provide about yourself for the sole purpose of processing your order, and we do not share it with outside parties except to the extent it is necessary to complete your order. We use information you provide about someone else for the sole purpose of shipping and confirming delivery.
Never, under any circumstances, would we sell information provided by our customers to any party.
We are fully committed to your protection, which is why we use multiple measures to prevent unauthorized access to information and maintain its accuracy, as well as to ensure the information we collect is used appropriately. The tested and proven electronic, managerial and physical safeguards we have in place are designed to provide the highest level of online security. Your credit card information is protected with end to end encryption, which provides a level of security which surpasses Payment Card Industry Data Card Standards.
Bar Globe World will never spam you or send you unsolicited material. Your email address is only used for answering inquiries we receive from you and for processing your order. Catalogs, updates on products and services, etc. will never be sent to you unless you fill out our online form for that specific purpose.
This is a standard alert issued by your browser to let you know that you are entering the most heavily secured section of our website. These warnings may often be intimidating, even although they are actually meant to be assuring. They simply let you know that the area has been encrypted for security purposes to protect the credit card and other information you may be asked to provide.
We strongly believe that protecting children and their privacy should be the duty of individuals and businesses alike.
Nothing on our website is unsuitable for children, and no section of our website is designed to specifically attract young individuals. We do not knowingly maintain or collect information from anyone under the age of 13.
Yes, many of our bar globes and world globe drinks carts come in a variety of colors. The color choices are listed in the product description and most of the items will have photos of the variations.
We are required to charge sales tax on orders shipped to addresses in the state of Illinois. Orders shipped to all other locations will not be charged sales tax.
Most of our bar globes and drinks trolleys are crafted in Italy and other countries overseas, and some of them are shipped to you directly from the manufacturer. UPS, FedEx and other carriers require that telephone numbers be provided for deliveries to international destinations. Bar Globe World will never divulge your telephone number to a third party except to the extent that it is necessary to complete your order and we will never call you for promotional purposes.
If we don’t have an item in our own inventory when you place an order, we order it from the manufacturer to be shipped directly. It is extremely rare for both Bar Globe World and the manufacturers we work with to be short of a product that we market, and we strive never to have to tell a customer “we are out of stock.”
In the very unlikely event that neither Bar Globe World nor the manufacturer has an item in stock and it must be backordered, we will notify you within 48 hours and inform you of the estimated delivery date. If you decide you don’t want to wait for the backordered item you will have the option to order something else instead, receive store credit toward a future purchase, or get a full refund.
Don’t hesitate to contact our Customer Service Center anytime.
Phone: 1-312-515-7157
Hours: 10 a.m. to 6 p.m. (PST)
Monday through Friday
