What are my payment options?
You can pay for your purchase online with a credit card or by PayPal — we accept Visa, MasterCard, American Express and Discover. You may also place a credit card order by phone, call us at 1-312-515-7157 Monday through Friday 10 a.m. to 4 p.m.
Can I place an order over the phone?
Yes, we accept telephone orders. Please call 1-312-515-7157 during our business hours of Monday through Friday from 10 a.m. to 4 p.m. CST and have your credit card and order information on hand.
Do you accept foreign currency?
Due to daily exchange rate fluctuations, we only accept and quote prices in U.S. dollars.
How will I get my money back?
We will refund you to the same form of payment that you made your purchase in.
Damages and Defects
What if the merchandise I received was damaged while en route to me?
Call our Customer Service at 1-312-515-7157 within 5 business days. Take photographs of the packaging and damaged contents and do not dispose of any packaging or contents for a minimum of 14 business days in case the shipping company wishes to inspect or pick up the merchandise in the case that we need to file a claim with the courier. We will replace the damaged parts free of charge. Please refer to our Damaged or Defective Goods Policy for details.
What if merchandise I am returning to you gets damaged in transit?
You will need to file a damage claim with the company you used for shipping. We cannot be held accountable for damage of return shipments, so be sure to insure return shipments for the value of your merchandise.
What if the merchandise I received is flawed or defective?
Call BarGlobeWorld Customer Service at 1-312-515-7157 within 5 business days. Take photographs of the flaws or defects and do not dispose of any packaging or contents for a minimum of 14 business days. Once we receive your photographs and approval from the manufacturer we will ship replacement(s) to you at no additional charge. Please refer to our Damaged or Defective Goods Policy for details.
What if my order is damaged or defective and I don’t contact you within 5 days?
Failure to contact us regarding damaged or defective merchandise within 5 business days, supply photographs or comply with the Damaged or Defective Goods Policy terms may result in delays, denial of replacements/refunds, or charges for replacement item(s). Make sure to carefully inspect your shipment for damage or defects as soon as you receive it.
Can I return damaged or defective merchandise instead of getting items replaced?
Yes, you can choose to return your order if has been damaged or defective instead of having the items or parts replaced, however you will be responsible for the cost of shipping the item back to BarGlobeWorld in Chicago, Illinois. We will replace flawed parts free of charge, but we will only cover the cost of returns if an item has been sent to you in error. Please refer to our Damaged or Defective Goods Policy for details and applicable terms and conditions. Restrictions apply.